Warm Home Check service

What is a warm home check?

This free service provides:

  • telephone advice for anyone struggling to keep warm at home
  • advice on financial support

If you are on a low income, you may also be eligible for a home visit which includes:

  • an assessment of your home with advice on keeping warm
  • small home improvements
  • larger home improvements (depending on funding)
  • emergency temporary heating

How to apply

Text WARMHOME to 88440

Call 0800 464 7307

Who is eligible?

To receive a home visit, you must:

Live in East Sussex.

Own or privately rent your property (and have the owner’s permission) and either:

  • be on a low income and have a long-term health condition or a disability (the income limit depends on the size of your household); or
  • receive one of the following benefits:
    • Universal Credit
    • Pension Guarantee Credit and/or Pension Savings Credit
    • Income Support
    • Income-based Jobseeker’s Allowance (JSA)
    • Income-related Employment and Support Allowance (ESA)
    • Child Tax Credit
    • Working Tax Credit

If you claim Child Tax Credit, Working Tax Credit or Universal Credit then your eligibility will depend on your income.



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